Compliance & safety

Handling standards clinics & pharmacies trust.

Lumina Couriers operates as a controlled extension of your laboratory and pharmacy. Every material moves under documented handling standards, trained couriers, and audited chain-of-custody — aligned to the regulatory frameworks that govern protected health information and medical transport.

HIPAA

Privacy & security

OSHA

Exposure control

DOT

Fleet compliance

TSA

Secure transport

100%

Chain-of-custody coverage

24/7

Audited dispatch operations

4 hubs

North Chicagoland network

BAAs

Available on request

Medical handling standards

Every material handled to a documented standard.

From laboratory specimens to pharmacy deliveries, our couriers follow written handling protocols at every stage — so your materials arrive intact, accounted for, and on time.

Specimen integrity

Sealed, labeled transport containers preserve sample viability from collection to lab receipt.

Pharmacy & medication handling

Chain-of-custody for prescription and controlled deliveries with verified recipient handoff.

Biohazard & spill response

Couriers trained in containment, spill kits, and exposure-control procedures.

Secure chain of custody

Tamper-evident seals and signed custody records at every transfer point.

Verified handoff

Recipient identity and seal integrity confirmed before release.

Documentation & audit trail

Timestamped records archived for every pickup, transfer, and delivery.

Safety certifications

Aligned to the frameworks that govern medical transport.

Our operations are documented, audited, and aligned to the regulatory standards clinics, labs, and pharmacies require of a logistics partner.

Business Associate Agreements are available for covered entities. Execute a BAA with our compliance team before your first dispatch.

HIPAA

Privacy & security

PHI safeguards, workforce training, and BAAs for covered entity partners.

OSHA

Exposure control

Bloodborne pathogen awareness and workplace safety for field couriers.

DOT

Fleet compliance

Licensed drivers, inspected vehicles, and documented transport operations.

TSA

Secure transport

Procedures aligned to security requirements for sensitive medical shipments.

Chain of custody

01

Intake

Material profile and handling requirements captured at request.

02

Packaging

Secure, sealed container selected for the material profile.

03

Transit

Monitored custody with live location logging.

04

Delivery

Seal verification and signed handoff archived.

Partner with a carrier that documents everything.

Bring Lumina Couriers in as your verified medical logistics partner. We'll execute a BAA, align handling protocols to your facility, and route your first dispatch.

Secure medical transport container