How it works
No account, no friction. Book medical transport, get a tracking code, and follow every handoff with documented chain of custody.
Share pickup and delivery locations, the material type (specimens, pharmacy, records, supplies, or interoffice), and how urgent it is — STAT, Priority, or Scheduled.
A verified, background-checked driver from your regional hub is assigned and dispatched immediately. You receive a unique tracking code the moment the request is confirmed.
Follow your delivery status and chain of custody from pickup to drop-off. No login needed — just enter your tracking code on the home page.
The courier completes handoff to the named recipient, captures delivery confirmation, and the record is sealed with a timestamp and signature.
Average transit
31 min
Chain of custody
Documented
STAT dispatch line
(224) 935-6006
Common questions
No. Customers book and track by code — no login required. The dispatch dashboard is reserved for Lumina staff and admins.
STAT requests are prioritized for the fastest possible pickup, with average transit times starting around 31 minutes depending on the route and material type.
Laboratory specimens, pharmacy and prescription items, medical records and documents, medical supplies and equipment, and interoffice clinic transfers.
North Chicagoland — including Evanston, Skokie, Libertyville, and Gurnee — with same-day and STAT delivery across the North Shore and northern suburbs.